

NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems HP Printers - Updating or Upgrading Printer Firmware Only if the firmware on the printer is older than the firmware available in Category Software and Drivers > Firmware, consider downloading and installing the update. Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.To stop HP printer from updating automatically, kindly read and follow the instructions below on how to disable the auto update feature. How to stop automatic HP printer firmware update? If you wish to continue using third party HP 65 ink/ HP 63 ink cartridges or HP 65XL ink/ HP 63XL ink cartridges, you can check our HP printer firmware downgrade instructions' page for the step-by-step guide. My HP printer's firmware has been updated, what should I do?Īs you may already know, these HP printer firmware updates will cause cartridge chip lock-outs resulting to HP remanufactured ink cartridges not recognized and will now only accept original or genuine ink cartridges. If you haven't made any changes to your printer, then this means that your printer's firmware has been automatically updated without you knowing especially if your machine is connected to your Wi-Fi.

If you are using third-party, generic or remanufactured ink cartridge, there is a big possibility that this issue is due to your HP printer's firmware being updated to its latest version.

You might be wondering why your HP printer not recognizing ink cartridges when it was working fine the first time.
